SoundSync Pricing

Platform fee

SoundSync charges one 10% fee on product revenue after discounts and before tax. Payment processing is included for SoundSync-managed checkout. Marketplace-attributed sales use the same fee, not a second marketplace charge.

Sale price - SoundSync fee = developer proceeds for that sale. A $49 pre-tax product sale produces a $4.90 fee and $44.10 developer proceeds.

Minimum paid price

Paid products, subscriptions, and bundles sold through SoundSync checkout must be priced at $9.99 or higher after discounts, before tax. Free access uses supported free-claim or external-redemption flows instead.

Payment processing

SoundSync covers ordinary payment-processing costs on its managed checkout, including developer storefront and marketplace purchases. There is no separate card or PayPal processing fee for the developer on those sales. Externally collected reseller or partner payments are not covered; that seller handles its own payment costs.

PayPal is accepted at SoundSync checkout for one-time purchases. Stripe is also supported for card payments and available wallets. Subscription checkout currently uses Stripe rather than PayPal. Card, wallet, and local-payment options depend on the payment provider, transaction, customer region, device, and checkout configuration.

Merchant of Record

SoundSync Solutions is the Merchant of Record for purchases completed through SoundSync-managed checkout. SoundSync handles payment processing and applicable sales-tax/VAT calculation, collection, registration, filing, and remittance for those transactions.

Email marketing usage

Each calendar month includes 1,000 marketing emails, then $1.00 per additional 1,000 emails. Transactional emails, including receipts, account security messages, purchase notices, and license or activation messages, are included separately and do not consume the marketing allowance.

Marketing usage counts recipient sends accepted by the email provider. Drafts, scheduling, campaign test sends, recipients skipped for consent or suppression, and provider-rejected sends do not count in the campaign billing path. A message that bounces after provider acceptance still counts as a send.

Overages are billed in started blocks of 1,000 marketing emails at $1 per block. After the 1,000 included sends, sending 1 to 1,000 more costs $1; sending 1,001 to 2,000 more costs $2. Campaigns, automations, and split statement periods share the same monthly count, so continuing within an already billed block does not add another block charge.

Monthly included quantities reset on the first day of the calendar month using UTC accounting periods. Unused quantities do not roll over. Campaigns and marketing automations share the marketing-email allowance.

External redemptions

Each calendar month includes 10,000 qualifying external redemptions, then $0.005 per redemption. Examples include free-product claims and reseller or other off-portal serial claims. A free BOGO gift included in a paid SoundSync checkout has no external-redemption charge. Ordinary license validation, device activation, and reactivation are not each a new external redemption merely because they call the licensing API.

The allowance concerns qualifying access claims, not every validation request a plugin makes.

Monthly minimum

The $10 monthly minimum is a minimum total of SoundSync charges, not a $10 subscription added to every bill. Sale fees, marketing-email charges, redemption overages, and other applicable SoundSync charges count toward it. If those charges total $7, the minimum adjustment is $3; if they total $12, no minimum adjustment is added. Sale fees already deducted from your proceeds are counted toward the minimum, not charged again on the statement. The shortfall is reconciled after the calendar month closes, not added separately to every partial-month statement.

Marketplace exposure

Launch into an ecosystem backed by nearly 50,000 established audio-software customers.

Listings, search, categories, product pages, reviews, deals, and storefront links can create more ways to get discovered. Marketplace-attributed sales use the same 10% fee. Marketing contact follows consent and platform rules; this is an ecosystem statement, not a current-account count or guaranteed result.

Refund and dispute effects

Customers contact the product developer to request a refund within 14 days of the initial purchase. Developers can refund the full order or selected whole products within it; custom monetary amounts and part-of-product refunds are not offered. Only the initial subscription payment is eligible under this standard policy, not renewal payments. Mandatory consumer rights remain unaffected.

SoundSync retains its original fee on refunded products. The customer receives the selected products' full paid amount and associated tax without a SoundSync fee deduction. The developer covers actual additional refund charges recorded by the payment provider, not the ordinary processing cost already covered on SoundSync checkout. Accepted affiliate and collaborator shares reverse from the original sale allocation; the developer adjustment uses the original developer share plus the retained SoundSync fee and applicable refund charges. Previously paid amounts are recovered from future earnings, and tax is reconciled separately.

Developers are responsible for confirmed chargeback losses and actual dispute charges recorded by the payment provider. SoundSync covers ordinary processing only for SoundSync-managed checkout, not externally collected reseller or partner payments. An open dispute holds affected funds while its outcome is determined; it is not automatically a final product loss. Original recipient shares and developer obligations are reconciled with the dispute outcome. Returned dispute charges are recorded separately; winning the disputed sale does not mean every provider charge was returned.

Subscription billing

Recurring managed sales use the same 10% discounted pre-tax fee and paid-price policy. Subscription checkout currently uses Stripe. Renewal, cancellation, failed-payment, and product-access settings should be checked for the configured product.

Statements and settlements

Developer payouts are made twice monthly, on the 1st and 15th of each month, through Stripe Connect in USD. Payments have a minimum 14-day hold and enter the first scheduled payout after that hold completes, subject to unresolved adjustments and account restrictions. Older eligible balances remain eligible on the next run. The scheduled date is the payment-initiation date, not a guarantee of arrival in a bank or payment account.

SoundSync supports USD only currently: product prices, checkout presentment and charges, developer statements, and payouts are in US dollars. International checkout does not mean multi-currency checkout. A buyer's provider may convert a USD charge into the currency of their account. Developers bear applicable currency-conversion costs when receiving funds in another currency. Conversion rates and destination charges depend on the payment provider; no universal conversion percentage is promised.

Working with affiliates and collaborators

Affiliate and collaborator rates are agreed revenue shares, not a second marketplace fee. After SoundSync's 10% fee, the eligible affiliate share is allocated first, then collaborators share the remainder and the developer receives what is left. Ordinary processing remains covered only on SoundSync checkout; external partner payments are not covered. Participation requires accepted terms and live consent, and payouts require eligible funded balances.

Set a price, not a pay-what-you-want amount

SoundSync does not support pay-what-you-want pricing. Set the product or offer price yourself; customers cannot choose an arbitrary purchase amount. Paid products, subscriptions, and bundles must remain at $9.99 or higher after discounts, before tax. Supported free offers use the separate free-claim flow.