Customer accounts
Customers can return after checkout and regain access through authenticated library routes.
Customer Library
You should not have to build your own customer portal.
SoundSync gives customers a brand-specific place to access purchases after checkout: owned products, downloads, serials/licenses, updates, receipts/order history, and support links.
Owned products
Entitlement-backed product cards show what the customer can access.
Protected downloads
Download areas use backend delivery routes instead of public raw file URLs.
Serial/license display
Serials and license details are available where the customer expects them.
Updates and receipts
The library can support update visibility, purchase history, receipts, and account recovery.
Support links
Brand-specific support links reduce support confusion and point customers back to the right developer.
Opt-in product updates
Developers can send relevant product updates and announcements to eligible opted-in contacts without making library access an automatic marketing subscription.
Library support context
Answer customer access questions from the same product record.
Owned products, protected downloads, serials/licenses, receipts, update visibility, and support handoff stay connected so support can resolve lost-download or activation questions without exposing private file URLs or changing entitlements accidentally.
Support burden
A better post-purchase experience means fewer lost-download tickets.
Customers can access purchases, files, serials/licenses, support details, and updates from one brand-aware location instead of emailing you for every reinstall.
Launch Center ready
Give customers a library from day one.
Launch with a customer access path that feels like part of your product, not an afterthought.