Merchant of Record

The seller behind managed checkout

SoundSync Solutions is the Merchant of Record for purchases completed through SoundSync-managed checkout. SoundSync handles payment processing and applicable sales-tax/VAT calculation, collection, registration, filing, and remittance for those transactions.

SoundSync Solutions is registered in Michigan, USA. Our business address is 2632 Crossing Circle #1010, Traverse City, Michigan 49684, USA. Contact support@soundsyncsolutions.biz for support, billing, privacy, or security questions.

One fee, with processing included

SoundSync charges one 10% fee on product revenue after discounts and before tax. Payment processing is included for SoundSync-managed checkout. Marketplace-attributed sales use the same fee, not a second marketplace charge.

Sale price after discounts and before tax minus the SoundSync fee equals proceeds for that sale. If you have accepted affiliate or collaborator terms, their agreed shares come from that remaining revenue; the developer receives the remainder. Later refunds, disputes, and usage charges are separate adjustments.

Supported checkout locations

SoundSync supports international checkout in the locations listed on the tax and coverage page. The checkout location selector determines availability. Coverage is not a claim that every country or every tax exemption is supported.

An external serial is not a managed sale

A sale collected by an external reseller, partner, or another payment system is not a SoundSync-managed sale. SoundSync does not cover that seller's processing fees or act as Merchant of Record for that payment. Approved integrations can still use SoundSync serials, customer claims, licensing, and fulfillment. A referral that completes payment through SoundSync checkout remains a managed sale, including a developer storefront or marketplace purchase.

Each calendar month includes 10,000 qualifying external redemptions, then $0.005 per redemption. Examples include free-product claims and reseller or other off-portal serial claims. A free BOGO gift included in a paid SoundSync checkout has no external-redemption charge. Ordinary license validation, device activation, and reactivation are not each a new external redemption merely because they call the licensing API.