Promotions, Promo Codes, Deals, and Offers

Promotions, Codes, and Scheduled Deals

Use the current promotion workspace, scheduled deals, codes, imports, rewards, and supported checkout offers.

Read promotion docs View email marketing

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Offer families are not one identical workflow

Capability	Current use
Scheduled deals	Time-bound product sale presentation and optional campaign draft
Promo codes	Code-based eligibility, scope, expiry, and redemption rules
Multi-product discount	Select eligible products and configure the checkout-backed offer
Buy one, get one	Define qualifying and reward products; review selected/all-product scope
Community group buy	Configure the supported target and qualification rules
Post-purchase coupon	Issue a reward under the supported workflow and eligibility policy
Product / subscription bundles and build-your-own bundles	Separate bundle/offer creation paths; do not assume the five-type workspace creates every bundle model

The workspace includes more than codes

Filter by active, scheduled, paused, draft, expired, or exhausted state and by source. Campaign offers, imported codes, and issued rewards can require different actions. Inspect the checkout-backing/status before advertising a saved offer as usable checkout.

Promotion types are not freely interchangeable after creation. Duplicate or create the intended type rather than trying to reinterpret existing redemption history.

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Prepare an offer

Select scope
Choose the products and permitted audience; product-scoped team permissions still apply.
Set the rule
Review dates, usage limit, discount type, target/reward conditions, and any code.
Check conflicts
Codes must not conflict with existing checkout codes. Automatic-offer stacking requires explicit supported configuration.
Preview the final price
Check eligible and ineligible carts, discount combinations, and the paid-price floor.
Publish and monitor
Review redemptions and performance; archive/restore deliberately. Deal-to-campaign creation makes a draft, not an autonomous send.

CSV imports and rewards

Preview coupon imports before applying them. Review product scope, customer targeting, invalid rows, and conflicts. A code without a customer target can be usable by another eligible code holder.

Reward issuance, reservations, retries, and reconciliation have their own activity records. Inspect the specific failure before retrying a reward action.

Paid-price floor

Paid products, subscriptions, and bundles must remain at least $9.99 after discounts, before tax. Free claims follow the redemption model rather than a discounted paid checkout.

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