How SoundSync Connects Commerce and Access

The product is the common reference

Product identity connects storefront presentation, pricing, credentials, licensing policy, delivery files, and support. Brand Manager supplies the brand values reused by hosted surfaces and generated package configuration.

Commerce and licensing are connected, not identical

An order records a transaction; an order item identifies what was purchased; an entitlement records access; an activation records device use; an authorized download delivers a configured file. Keeping these concepts distinct supports refunds, subscriptions, reseller claims, and customer support.

Hosted storefronts and plugin packages

Hosted and embedded storefronts use web commerce and customer-account services. HISEScript, HISE C++, and JUCE packages connect plugins to licensing and customer access. Generated branding values are package snapshots; regenerate when the relevant identity or configuration changes.

Brand domains and SSL

A storefront can use the main/root domain or a chosen subdomain. Developers provide domain ownership and DNS access; SoundSync handles hosted routing and SSL certificate provisioning after the required DNS checks. Email sending-domain verification is a separate configuration from storefront SSL.

Financial responsibility follows the sale

SoundSync Solutions is the Merchant of Record for purchases completed through SoundSync-managed checkout. SoundSync handles payment processing and applicable sales-tax/VAT calculation, collection, registration, filing, and remittance for those transactions.

A sale collected by an external reseller, partner, or another payment system is not a SoundSync-managed sale. SoundSync does not cover that seller's processing fees or act as Merchant of Record for that payment. Approved integrations can still use SoundSync serials, customer claims, licensing, and fulfillment. A referral that completes payment through SoundSync checkout remains a managed sale, including a developer storefront or marketplace purchase.