Developer documentation

Partner and Reseller Operations

Relationship approval, product scope, external orders, serials, commissions, WooCommerce, and partner portals.

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Resellers and partner integrations are supported

SoundSync supports resellers through approved developer-partner relationships, assigned products, serial batches, external-order fulfillment, and partner API integrations. Native WooCommerce fulfillment is another supported integration path.

Sales paid through SoundSync checkout use SoundSync's Merchant of Record setup and included ordinary processing. Sales collected by an external reseller remain that seller's payments: SoundSync does not absorb their processing fees or become Merchant of Record for those sales. Product access, credentials, and API permissions follow the approved relationship.

Approve the commercial model first

A developer-partner relationship defines assigned products and permitted operations. Referral attribution, hosted checkout, external order reporting, serial batches, and API fulfillment are different models; agreeing one does not authorize them all.

Partner access is by approval. Product ownership and permissions remain enforced for the developer workspace. SoundSync-managed checkout and externally reported sales have different legal-seller and tax responsibilities.

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What the relationship contains

Area	Use
Products and assignments	Choose the products a partner may sell or fulfill
External orders and customers	Reconcile partner references with scoped fulfillment and ownership
Serial allocations	Allocate batches/pools, inspect availability, and export only authorized records
API credentials and health	Manage scoped keys, revocation, rotation, and integration health
Conversations and activity	Keep requests, decisions, and operational history with the relationship
Commission and statements	Review the agreed relationship financial records and reversals
Partner portal	Give approved partners their own connection and reporting workspace
WooCommerce	Authorize a store, approve product/variation mappings, and fulfill relevant lines

Credentials do not belong in plugins

The partner API uses its own Bearer credentials and scopes; product licensing credentials are a different authentication system. Keep partner tokens on trusted servers. Record external order references and use the documented idempotency contract for retries.

Ending or restricting a relationship can affect keys, webhooks, and future fulfillment. Reconcile outstanding orders and statements before removing an integration. Ordinary API validation is not a new external redemption every time it runs.

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