Guide
Team Access Troubleshooting
Check workspace membership, role, product scope, and session state.
SoundSync
Access checks
| Check | Meaning |
|---|---|
| Workspace | The member accepted the intended developer workspace |
| Role | The requested action is permitted |
| Product scope | The relevant product is assigned where required |
| Account-wide settings | Broader scope and the specific settings permission may be required |
| Session | Current access after permission changes, removal, and reauthentication |
Resolve the actual restriction
Review the supported team controls instead of sharing owner credentials or disabling permission checks. Test a denied product/action as well as a permitted one. Customer and partner identities do not grant developer workspace membership.