Guide
Tax and Merchant-of-Record Operations
Managed-sale tax responsibilities, checkout locations, records, and external sales.
SoundSync handles managed-sale taxes
SoundSync Solutions is the Merchant of Record for purchases completed through SoundSync-managed checkout. SoundSync handles payment processing and applicable sales-tax/VAT calculation, collection, registration, filing, and remittance for those transactions.
The developer does not separately remit the sales tax or VAT collected on a SoundSync-managed transaction. This does not cover the developer's income tax, business registration, or transactions completed by another legal seller.
From checkout to tax records
Checkout uses the customer's location to calculate applicable tax and present the amount before payment. Tax is separate from the pre-tax product revenue used to calculate the 10% SoundSync fee.
SoundSync maintains transaction and liability records to support its registration, filing, and remittance responsibilities. Tax calculation and accounting records are not, by themselves, a tax-registration certificate or proof of a submitted return.
SoundSync
Supported checkout locations
The current location selector covers 47 countries and includes US state and Canadian province/territory selection. Availability is determined at checkout, not by a promise of universal worldwide coverage.
| Region | Locations |
|---|---|
| North America | United States, Canada, Mexico |
| European Union | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden |
| Other European markets | United Kingdom, Iceland, Norway, Switzerland, Turkey |
| Asia and Middle East | Hong Kong, India, Israel, Japan, Saudi Arabia, Singapore, South Korea, Taiwan, United Arab Emirates |
| Oceania and Africa | Australia, New Zealand, South Africa |
Exemptions, invoices, and business purchases
For a tax exemption, VAT reverse-charge question, or special invoice requirement, contact support before purchasing. Do not assume a rate calculator establishes eligibility for an exemption or that every business-tax scenario is supported.
Refunded taxes
The refund breakdown includes the tax allocated to the selected products. Confirmed refunds reconcile that tax against the original transaction and tax records, separately from developer earnings and the retained SoundSync fee. A payment still awaiting confirmation or accounting review is not a completed tax correction.
SoundSync
Related commercial policies
See the full responsibility and pricing model.
External sale boundary
A sale collected by an external reseller, partner, or another payment system is not a SoundSync-managed sale. SoundSync does not cover that seller's processing fees or act as Merchant of Record for that payment. Approved integrations can still use SoundSync serials, customer claims, licensing, and fulfillment. A referral that completes payment through SoundSync checkout remains a managed sale, including a developer storefront or marketplace purchase.